Aika Gift Voucher – Terms and Conditions

How do I purchase an Aika Gift Voucher?

  • You can purchase Aika Gift Vouchers on our website at www.aikawellness.com.
    Vouchers can be purchased in custom amounts between $50 and $1000.
  • You can choose an email address to have your Gift Voucher to be emailed to. If you don’t specify an email address then the Gift Voucher will be emailed to your registered email by default.
  • Once purchased the value assigned to the Gift Voucher cannot be changed.
  • The Gift Vouchers are not transferable or redeemable for cash.

Where do I redeem an Aika Gift Voucher?

  • Aika Gift Vouchers can only be redeemed on the www.aikawellness.com website.
  • They cannot be used on any other site or third party website that sells Aika products.
    They cannot be redeemed at retail shops and salons or spas that stock Aika.

How do I redeem an Aika Gift Voucher?

  • You will receive a unique voucher number with your Gift Certificate. To redeem your voucher credit simply choose your choice of products and when at Checkout add your voucher number into the ‘coupon code/voucher field’ when checking out.
  • Aika Gift Vouchers can be used until the credit on the voucher is used, as long as all purchases with the voucher are made prior to the date of expiry on the voucher. For example, if you receive a gift voucher to the value of $300, you can use this over several transactions until the total amount of $300 is spent.
  • If the credit value of your Gift Voucher is less than the total value of your order, you will need to pay the balance of your order once the credit value of your voucher has been deducted. For example, if your purchase if $350 and your voucher is to the value of $300 then you will need to pay the additional $50 plus shipping fee as required.
  • Your Gift Voucher credit can be spent on any item on the www.aikawellness.com website and will also be used to cover shipping costs as required with your order.

What is the expiry date?

  • Aika Gift Vouchers have an expiry date that is clearly stated on each voucher. Your
    voucher needs to be used by this expiry date or the credit will become invalid.
  • This Gift Voucher expiry date cannot be changed or extended under any
    circumstance.

Can I request a refund on products purchased?

  • When requesting a refund on products purchased with the Gift Voucher, the refund
    amount will be treated as credit on www.aikawellness.com and not as a cash payout.